This web site is operated by the International School of Management (ISM) in Dortmund, Germany. The email address of the editorial office is: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!.

Publisher: ISM International School of Management GmbH – Nonprofit Organization
Contact address: International School of Management (ISM)
Technologiepark - Otto-Hahn-Straße 19
44227 Dortmund
Contact: Tel.: +49 231.97 51 39-0
Fax: +49 231.97 51 39-39
E-Mail: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!
Managing directors:

Silvia Semidei, Prof. Dr. Ingo Böckenholt

Commercial register:

HRB 10624 Local Court Dortmund

Person responsible for the contents of this web site: Head of Marketing & Sales
Maxie Strate
Tel.: +49 231.97 51 39-31
E-Mail: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!



The layout and design of this web site and all the material published on this web site are governed by German copyright laws. The same applies to editorial articles specifically, as well as their selection and arrangement. Further use and reproduction are allowed for private purposes only, amendments shall not be made, and sources must be marked accordingly. Commercial use of any material published on this web site is subject to the prior permission of ISM. Exceptions to this are ISM official announcements and press releases. The content of such documents is freely available to everyone and can thus be used without special permission from the copyright holder. Photographic images and graphics featured on this web site may only be used without special permission from ISM if this is clearly stated in words on the respective web pages.

Disclaimer and legal notices

All information and declarations on this website are without engagement. We offer no guarantee as to the accuracy or completeness of the content. At any time, we may amend the content on our website. We, therefore, make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date. Although all reasonable care has been taken to ensure the information provided on our website is reliable, under no circumstances shall we be responsible for any loss or damage resulting from the use of our website and/or from the use of information presented on any of our web pages. If our web pages contain hypertext links to other websites, we have no control over the contents of these external websites. We, therefore, accept no responsibility for them or for any loss or damage that may arise from your use of them. The respective provider or operator of the linked websites is always responsible for their contents and we hereby expressly distance ourselves from all content provided on these web pages and from all the links published on web pages that we link to, and are not responsible for their contents. Whenever you access the website, usage data is collected by the provider or operator (e.g. the date, time and pages viewed). The aforementioned data does not count as personal data, as it is anonymised. It is evaluated for statistical purposes only. It is not to be forwarded to third parties for either commercial or non-commercial purposes. Please note that the transmission of data on the Internet (e.g. data sent in emails) is never guaranteed regarding safety, i.e. it is impossible to guarantee 100% safety with electronic data and transmission. We explicitly object to the contact information in the "Legal Notice" section being used for commercial advertising unless we have given our prior written consent or a business relationship already exists. We, and all persons named on this website, hereby object to the use of our data for commercial purposes and the forwarding of such in any way whatsoever.

If any provisions of our website are held to be invalid, void or unenforceable, the remainder of the provisions of the said website will in no way be affected, impaired or invalidated as a result.


ISM International School of Management GmbH is neither under obligation nor is willing to participate in a dispute resolution procedure before a consumer arbitration board.

Note on gender pronouns

For better readability, the masculine form of pronouns is generally used on this website. Please note that the use of the male pronoun in text always refers to both genders.




Section 1 Definitions

Personal data is information about factual or personal circumstances of a specific or specifiable natural person. This includes information such as your name, address or other postal address, telephone number or your email address. Cookies are small text files stored on your computer by your browser. They are used for many things, such as remembering whether you have visited a site before. Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Moreover, you can remove accepted cookies at any time. However, please note that by refusing the use of cookies you may not be able to use the full functionality of our website.

Section 2 Purpose of data processing

Most areas of this website can be used without having to supply personal data. Any personal or commercial data (e.g. names, addresses or email addresses) submitted by visitors to our website is done so voluntarily. The data you provide will be kept confidential and will not be disclosed to third parties without your express consent. All of our employees are obliged to maintain confidential about all personal information to which they have access. If you send us an email or a message using our contact form, the data you enter, including contact details, will be stored by us for the purpose of processing your enquiry and dealing with follow-up enquiries. When transferring data (e.g. accessing one of our web pages) your internet browser transmits, for technical reasons, data automatically to our web server. This includes the date and time of access, URL of the referring website, retrieved file, amount of data sent, browser type and version, operating system and your IP address. This data is stored separately from other data that you enter when using our website. It is stored for purposes of IT security only and deleted at the latest after one week. Mapping of this data to a specific person is not possible.

Section 3 Google Analytics

This web site uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are small text files that are stored on your computer and make it possible to analyse the use that you make of this web site. The information that is generated by the cookie regarding your use of this web site will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the web site, compiling reports on web site activity for web site operators and providing other services relating to web site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this web site. By using this web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can prevent the future detection, collection and use of your IP address by Google Analytics at any time. Further information can be found at:

Section 4 Cookies

This site uses cookies to optimise your user experience. Cookies are small text files that are stored on your computer. Most of the cookies will be deleted from your hard drive after the browser session has ended. Other cookies remain on your computer (so-called persistent cookies) and allow us to recognise your computer during your next visit. This enables us to enhance your access to our web site.

You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the web sites you visit. However, some of our services may not function properly if you disable cookies.

Section 5 Google AdWords

This website uses the advertising system "Google AdWords" and within the context of Google AdWords also Conversion Tracking. If you click on an advert of Google, the cookie for Conversion Tracking will be downloaded to your system. These cookies expire within 30 days and do not contain information that can identify you personally. If this cookie has not yet expired when you visit certain web pages of our website, Google and we will be able to tell that you clicked the ad and were transferred to this web page. Each Google AdWords customer has a different cookie. It is, therefore, impossible for Google AdWords customers to track cookies via their websites. We use the information collected by the conversion cookie to provide aggregate conversion statistics to AdWords customers who have opted-in to Conversion Tracking. Customers learn about the total number of users who have clicked on their ad and were forwarded to a conversion tracking tag page. However, the collected information does not enable us to identify you personally. If you wish to opt out from Conversion Tracking, you will have to deactivate the Google conversion tracking cookie in your browser settings. Then, you will not be included in the conversion tracking statistics. The following website provides more information about Google's privacy policy:

Section 6 Use of Facebook Social Plugins

Our website uses social plugins ("plugins") provided by the social network, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identifiable by a Facebook logo or the notice "Facebook Social Plugin". When you visit a web page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about you having accessed the respective page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking "Like", or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. For information on the purpose and scope of data collection and processing by Facebook, as well as your rights in this respect and settings options for protecting your privacy, please visit Facebook’s privacy policy. If you are a member of Facebook and do not wish for Facebook to collect data about you via our web pages, you must log out of Facebook before using our website.

Section 7 Twitter social plugins

We implement "Social Plugins" of These functions are operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using the “Retweet” functions, the web sites that you visit will be linked to your Twitter account and made public to other users. Information is also transmitted to Twitter in this way. For details about the use of your data by Twitter and about your rights and internet settings, please see Twitter's data privacy policy:

Section 8 Right of information

In accordance with the German Federal Data Protection Act, you are entitled to obtain information about your stored data free of charge. Additionally, you, if you so wish, have the right to rectify, block or delete this data. If you have any questions, please write to us: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!.

Section 9 Information about Online Dispute Resolution (ODR) in accordance with Article 14 , Section I of EU Regulation 52 4 12013 (ODR Regulation):

The European Commission manages a user-friendly platform for Online Dispute Resolution (ODR) which provides an easy, fast and inexpensive way to assist in resolving disputes between online buyers and traders. You can access the ODR platform using the following link:

Amendments to this data privacy policy

We shall reserve the right to amend this data privacy policy at any time, taking into account the currently applicable data privacy regulations.